Trust AMP is our research & consulting based approach to analyse, maximize and put your trust building into practice.
The program can be scaled to your needs with:
- Qualitative customer insight revealing what customers would love to trust for.
- Workshops maximizing and developing your proofpoints & trust equity.
- Quantitative bench-marking and driver analysis to determine the most effective focus.
- Workshops to empower the teams (often sales, service , Ops & marketing) to implement the findings with immediate effect and a step up plan.
- Know what customer trust would make you irresistible.
- Align your trust proofpoints and maximise your trust equity.
- Know for certain what drives your customer's trust best and how to do it.
- Teams that are empowered and confident in the implementation.
- Ability to track progress (even by function).
What customers currently trust for:
What customers want to trust for: